Privacy policy

Last updated: 8 July 2026

Brasserie Rubens, located at Zeedijk-Albertstrand 589, 8300 Knokke-Heist (hereinafter “we” or “Rubens”), attaches great importance to protecting your personal data. This policy explains what data we collect, why we do so and what rights you have.

1. Data controller

Brasserie Rubens
Zeedijk-Albertstrand 589
8300 Knokke-Heist
VAT BE 0452.920.120
Email: administratie@rubensknokke.be
Phone: +32 50 60 35 01

2. What data do we collect?

• Identification data (name)
• Contact details (email, phone)
• Reservation data
• Billing data for groups and events
• Technical data when visiting our website

3. Purposes of processing

• Processing and managing reservations
• Answering your questions
• Organising group bookings and events
• Legal obligations
• Improving our website and services

4. Legal basis

Contract performance, consent, legitimate interest and legal obligations.

5. Sharing with third parties

We only share your data when necessary, including with ZenChef, accounting and IT providers. We never sell your data.

6. Retention period

Reservation data is generally kept for a maximum of 2 years, unless a longer period is legally required.

7. Cookies

Our website uses functional and analytical cookies. You can disable them in your browser settings.

8. Your rights

Under the GDPR you have rights of access, rectification, erasure, restriction, portability, objection and withdrawal of consent. Contact: administratie@rubensknokke.be.

9. Security

We implement appropriate technical and organisational measures.

10. Complaints

You may lodge a complaint with the Data Protection Authority (DPA).

11. Changes

The most recent version is always available on this page.